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Old 01/01/2018, 08:53 AM   #1
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Join Date: Aug 2005
Posts: 90
Energy Bar 832 not showing up on apex controls

I have the newer generation Apex controller. I took down the controller a few months ago while moving and am setting it up in the new tank now. I have the base unit connected directly to the 832. The 832 indicator is solid orange. The circuit breaker button is in. All outlet indicators are off.

I have several expansion modules and 3 other energy bars connected downstream of the 832, and theyíre all working appropriately.

On apex fusion I see 4 energy bars, the three that are working and a 4th. The fourth (EB2) I think was the name of an old EB8 that I have connected to my old-school fusion, but I canít for certain say itís not the EB832. Manually turning those outlets doesnít change the EB832 indicators.

I tried disconnecting and reconnecting the EB832 and tried powering off the EB832 and powering it on again. I assume the connecting cords are good since everything downstream works. Any suggestions?

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Old 01/01/2018, 09:53 AM   #2
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Location: Simi Valley, Ca
Posts: 13,716
If you updated the firmware on your base unit, I would go to the modules page and update the firmware on the EB8-32. Heck, Iíd do the firmware update on the EB8-32 regardless as that often solves these kinds of issues. Also double check the hidden tiles page by clicking the lock icon in fusion and make sure the EB8-32ís outlets arenít hidden due to an address change.

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Old 01/13/2018, 03:52 PM   #3
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This happened to me once on the new apex, the update worked and then showed the new eb832

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Old 08/09/2018, 08:39 AM   #4
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Posts: 90
Forgot to follow up on this. Updated the module and it appeared with the voltage error message. I had nothing plugged in so, it wasn't an overload. Updated the module again to no effect. Then tried to delete and restore the module, but after deleting it I can't "find" it to restore it.

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