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Old 01/06/2018, 03:41 PM   #1
jpa14
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Ghl connect ..i can't connect help..

I added the ghl connect app on my android phone. When I open it it Tries to connect and says failed to connect I tried to change the ip address to the one I use for my ghl. Still no luck what else can I do. Thanks for any help


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Old 01/07/2018, 12:10 AM   #2
Marco@GHLUSA
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Which device are you attempting to connect to?
What is the device firmware, and WiFi firmware if P4/Mitras ?


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Old 01/07/2018, 10:41 AM   #3
jpa14
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Thanks for getting back to me I want to connect to the P4 through my phone. P4 firmware is 7.07 WiFi module firmware is 6233. I can communicate now via WiFi through my ghl but it won't connect with my phone?


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Old 01/07/2018, 11:05 AM   #4
Marco@GHLUSA
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That behavior is as expected then.
You’ll need to perform both a ProfiLux 4 and WiFi firmware update first to allow GHL Connect app communication.

PL4 FW = 7.08 or >
WiFi FW = 6512 or >

You’ll find the latest version of GCC in the downloads section where you found the GHL Connect app.


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Old 01/08/2018, 04:30 PM   #5
jpa14
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Ok I down loaded the latest version of ghl control center. Then clicking firmware update then checking the i understood settings box and continue . It say "firmware update via network not possible connect device directly over usb resp rs232??

I have the p4 connected via usb cord directly to the computer obviously I'm doing something wrong


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Old 01/09/2018, 08:42 AM   #6
Vinny@GHLUSA
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Download the newest version of GCC, then follow the steps shown in this video:
https://youtu.be/Fj0SH93QoKc


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Old 01/09/2018, 09:03 AM   #7
jpa14
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That's what I did and I used that video and it will not let me update the firm ware. Is it possible the p4 is working on WiFi when I plug in the usb to the computer


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Old 01/09/2018, 10:19 AM   #8
Vinny@GHLUSA
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Not unless you've setup the WiFi on the P4 and set it as the default connection. In that case, you need to set the default connection to be the USB connection.

1. Open GCC and click ADMINISTRATE.
2. Check the box that belongs to the USB P4 connection.
NOTE: If you have the box Establish standard connection automatically... selected, GCC will automatically connect to the default connection as soon as GCC is opened.


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Old 01/09/2018, 03:23 PM   #9
jpa14
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thank you for all your help.....all is updated and works


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